Gapp White Label

Manage GLPI incidents on-the-go with the TiCGAL Mobile App, a powerful and customized mobile application tailored exclusively for your organization. Available on Android 6+ and iOS 13+, this app offers seamless incident management, making it easier for your team to stay productive and efficient.

Key Features:

• GLPI Incident Management: Effortlessly handle incidents directly from your mobile device, ensuring timely and effective resolution.
• Customized Gapp Self-Service: Enjoy the Gapp Self-Service app with personalized branding, including app name, corporate colors, and logo, reflecting your organization’s identity.
• Preconfigured Server Access: Access your GLPI server with just your username and password, making login simple and secure.
• Enhanced Request Source Tracking: Record the origin of requests and personalized follow-ups with ease, providing valuable insights for incident management.
• Deeplinks: Seamlessly navigate to specific sections within the app for a smooth user experience.
• Customizable Push Notifications: Stay informed with push notifications that support native GLPI templates and even emoticons, ensuring important updates reach your team promptly.
• Notification History: Keep track of past notifications to stay updated on all critical incidents.
• Supported Plugins: Enjoy additional functionality with supported plugins, including Credit, Actualtime (enhanced with Geolocation), TAM (plugin not included), and Waypoints (plugin not included).

Included:

• Gapp eXtended Plugin: This indispensable GLPI plugin ensures the seamless operation of Gapp and enhances its features.
• 1-Year Warranty (Bugfixes): Benefit from a worry-free experience with a one-year warranty covering bug fixes.
• 1-Year Updates: Stay up-to-date with new features and enhancements, ensuring a continuously optimized mobile app.
• 1 Hour of Remote Support for GLPI Configuration: Our experts will assist with the remote configuration of GLPI to ensure smooth integration with Gapp.

Requirements:

• Compatibility with GLPI Production Versions n and n-1
• Please Note:
  • iOS Version Requires Android Version: The iOS version is not available independently and must be purchased in conjunction with the Android version.
  • Windows Hosted GLPI Requires Support Bonus: If your GLPI is hosted on Windows, an additional support bonus will be required.
  • App Store Publication: If Apple rejects the app publication, it will be listed as “Apps not included” or published using Apple Business Manager, with possible additional costs.