Privacy

Details of the website’s owner:

  • Company name: Tecnoloxías da Información e Comunicación de Galicia, S.L.U. (TICGAL)
  • Tax ID: B94165495
  • Domain: https://atenda.tic.gal
  • Address: Eduardo Pondal 31, Át., 36003 Pontevedra, Galiza, Spain
  • Phone: +34 986 101 000
  • Email: [email protected]
  • Registry No. / Additional data: Volume: 4227 Folio: 10 Sheet: 63128 Entry: 1ª

Data protection

Pursuant to current applicable personal data protection legislation, we hereby inform you that your data will be included in the processing system held by TECNOLOXIAS DA INFORMACION E COMUNICACION DE GALICIA S.L.U, with Tax Identification Code B94165495 and registered address at EDUARDO PONDAL 31 ATICO,36003 PONTEVEDRA(PONTEVEDRA). The respective purposes, storage periods and legal bases are given below:

Marketing actions web form

Purpose: Collect, record and process data to attend to your queries and/or requests, and for advertising and market prospection purposes.
Storage period: For such time as the consent given is maintained, unless there is a legal obligation.
Legal basis: The data subject’s consent.
Type of data: Basic data: Full name, E-mail address

Newsletter

Purpose: Manage subscription to the newsletter so that it can be sent correctly.
Storage period: For such time as the consent given is maintained.
Legal basis: The data subject’s consent.
Type of data: Basic data: Full name, E-mail address

Website users

Purpose: Collect, record and process users’ data management
Storage period: For such time as the consent given is maintained, unless there is a legal obligation.
Legal basis: The data subject’s consent.
Type of data: Basic data: Full name, E-mail address

Installation of cookies

Purpose: Manage and install cookies
 Storage period: For such time as the consent given is maintained.
Legal basis: The data subject’s consent.
Type of data: Basic data: E-mail address, IP address

Web form management

Purpose: Attend to your queries and/or requests.
Storage period: For such time as the consent given is maintained.
Legal basis: The data subject’s consent.
Type of data: Basic data: Full name, E-mail address, IP address

Regulatory compliance

Purpose: Manage and process the obligations and duties arising from compliance with the regulations which apply to the organisation
Storage period: Copies of the documents will be kept until the actions for claiming a possible liability have lapsed
Legal basis: Compliance with a law
Type of data: Only identifying data
Disclosures: Your data will be disclosed, if necessary, to bodies and/or public administrations with jurisdiction in the matter in order to comply with the obligations established in applicable legislation. In addition, you are informed that the legal basis for the disclosure is to comply with the obligations set forth in applicable legislation.

Data subjects’ rights

 TECNOLOXIAS DA INFORMACION E COMUNICACION DE GALICIA S.L.U informs its Users that they may exercise their rights of access, rectification, restriction, erasure, portability and objection to processing their personal data, and the right not to be subject to automated decisions, including profiling, before the Data Controller, and also withdraw the consent given.

  • Right of Access: This is users’ right to obtain confirmation about whether their data are being processed and, if so, the specific personal data being processed and the statutory information about the processing (purposes, legal basis, storage periods, disclosures, origin of the data, etc.).
  • Right of Rectification: This is the data subject’s right to correction of inaccurate or incomplete data. In the case of the website, any such correction can only be made for the information that is under the website’s control, for example, deleting comments published on the website itself, images or web content that contain the user’s personal data.
  • Right to Restriction of Processing: This is the right to restrict the purposes of the processing originally intended by the Data Controller in certain cases.
  • Right of Erasure: This is the user’s right to erase personal data, except as provided in the GDPR itself (freedom of expression and information, storage periods, formulation, submission or defense of complaints, etc.).
  • Right to Portability: The right to receive the personal data that the user has provided, in a structured, commonly used and machine-readable format, and to transmit them to another data controller when the processing is based on consent or performance of a contract and is carried out by automated means.
  • Right of objection: This is the user’s right to prevent or stop processing of personal data by the website when the processing is based on legitimate interest or the public interest or when it is for direct marketing purposes.
  • Right not to not subject to automated decision-making, including profiling: When the processing is not necessary for concluding or performing a contract, nor is it sanctioned by European Union Law or by any law of the Member States nor is it based on consent, users are entitled not to be subject to a decision based solely on automated processing, including profiling, when this has legal effects or significantly affects them in a similar manner.
  • Right to withdraw consent: Users are entitled to withdraw their consent to any processing based on such consent, at any time and without charge.

In order to exercise the data protection rights described above, users must follow the instructions given below:

  • Send a letter to the address EDUARDO PONDAL 31 ATICO,36003 PONTEVEDRA(PONTEVEDRA) (for the attention of TECNOLOXIAS DA INFORMACION E COMUNICACION DE GALICIA S.L.U), by e-mail to [email protected] or by filling in this form.
  • Letters sent by data subjects requesting exercise of a given right must take into account the following:
    • They must identify themselves reliably and in the event of doubts about their identity, they will be asked to supplement the request (e.g. by asking for more information, such as the National Identity Document number, the National Identity Document itself, the e-mail address provided, etc.).
    • The request may be made by the legal or voluntary representative when such person is duly identified and authorized by the data subject (by means of an express authorization given by the data subject to exercise the personal rights regulated in personal data protection regulations).
    • The specific right that it is intended to exercise. If no reference is made to a specific processing operation, an answer will be given concerning all the processing operations involving the data subject’s personal data. If information is requested about a specific processing operation, only the information about this processing operation will be given. If the request is made by telephone, the data subject will be asked to request the information in writing. Information will be given on how this can be done and the address it must be sent to. Information will never be given over the phone.
    • Postal or e-mail address for notices.
    • Supporting documents for the request made, if necessary.
    • The medium used must provide proof of having sent the request and of the addressee having received it.

Lastly, we inform data subjects that they have the right to lodge a complaint with the Spanish Data Protection Agency if they know or consider that a particular event may involve a breach of applicable data protection regulations.

TECNOLOXIAS DA INFORMACION E COMUNICACION DE GALICIA S.L.U undertakes to take the necessary technical and organizational measures, matched to the level of risk entailed by the processing carried out by it and explained in the section on the terms and conditions of use, with the goal of guaranteeing their completeness, confidentiality and availability.