3CX Integration

Presenting 3CX Integration – Seamless VoIP Plugin for GLPI!. 

Key Features:

• • GLPI Compatibility: Works flawlessly with GLPI version 10, ensuring seamless integration into your existing environment.
  • 3CX Compatibility: Compatible with 3CX 18 PRO or Enterprise editions, enabling a smooth and robust connection between your virtual phone system and GLPI.
  • Exclusive VoIP Integration: Tailored specifically for 3CX, this plugin is not compatible with other CRM integrations offered by 3CX.

Functionalities:

• Phone Number Lookup: Effortlessly search for phone numbers associated with Users, Entities, Providers, and Contacts directly from within GLPI.
• 3CX Widgets for Native GLPI Dashboard: Access real-time 3CX server status, service status, active calls, and recorded call storage directly on your GLPI dashboard.
• Click to Call from GLPI: Initiate calls directly from GLPI by clicking on phone numbers within follow-ups, tasks, or other relevant areas.
• Call Recording Access: If authorized, access call recordings stored on the 3CX server from within GLPI.

Included:

• Remote 3CX Configuration: Our experts will assist with remote configuration, ensuring seamless integration with your 3CX system.Plugin Installation + Remote GLPI
• Configuration: Get the plugin up and running smoothly in your GLPI environment with remote configuration support.
• 1-Hour Training: Benefit from a one-hour training session to make the most out of the 3CX Integration.
• 1-Year Support and Updates: Enjoy dedicated support and receive regular updates for one year, ensuring a reliable and continuously enhanced integration experience.

Not Included:

• GLPI Support: While the plugin itself includes support, you have the option to contract additional GLPI support pack for additional assistance.
• 3CX Support: Although the plugin comes with its own support, support for the 3CX system is not included and is available separately.
• Unify your phone system and ticket management with 3CX Integration. Empower your team with enhanced telephony features and boost productivity like never before.. Experience seamless VoIP integration with GLPI today!